Product Identifier

Replacing a broken pane, matching an existing mirror, or working out what a fitter left behind? Send us a photograph and we’ll tell you what it is and what it would cost to replace.

1. Your photographs

  • A coin or tape measure resting against the edge, so we can judge thickness.
  • The edge itself, close up: polished, bevelled, ground or raw tells us how it was made.
  • Any stamp in a corner. Toughened glass carries a safety mark, and it names the manufacturer.
  • Daylight rather than a flash, which hides tint and texture.

2. Anything you already know

Up to 5 files, images or PDF, 10 MB each.

We use these details only to reply to your enquiry. See our privacy policy.

Prefer to chat? Ask Aiva, our online assistant, and send photos or video of your space.

What we can tell you

  • Material and tint
  • Approximate thickness
  • Edge and corner finish
  • Whether it’s toughened or laminated
  • How it was fixed, and with what

What we can’t

  • Exact dimensions. You’ll need to measure.
  • The original manufacturer, unless it’s stamped
  • Whether a structural piece still meets current regulations

A person checks every identification and replies by email.